Privacy policy.

We respect your privacy and are committed to protecting the personal information collected through our website. This policy explains how we collect, use, disclose, and safeguard your data when you interact with our services.

1. Information We Collect
When you place an order or contact us, we may collect personal information such as your name, email address, phone number, physical address, and payment details. We also gather usage data, including your IP address, browser type, pages visited, device information, and data from cookies or similar technologies.

2. How We Use Your Information
We use the information you provide to process and fulfil orders, communicate with you about purchases or inquiries, and improve our website and services. With your consent, we may also send marketing communications, and you can opt out of these at any time.

3. Legal Basis
We collect and use your information where it is necessary to perform our contract with you, such as fulfilling your order. We may also rely on your consent for certain uses, including marketing communications.

4. Disclosure of Information
We may share your information with trusted service providers such as payment processors and shipping companies, solely for the purpose of delivering our services to you. We may also disclose information when required by law or when necessary to protect our rights.

5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to analyze usage patterns and improve functionality. You can disable cookies in your browser settings, but doing so may affect your ability to use some parts of the website.

6. Data Storage and Security
We take reasonable steps to protect your information from unauthorized access, alteration, or disclosure. We retain your data only for as long as necessary to provide our services and comply with legal obligations.

7. International Transfers
In some cases, your information may be transferred outside Australia to third-party service providers. When this occurs, we ensure that appropriate safeguards are in place to protect your data.

8. Your Rights
You have the right to access, update, correct, or request deletion of your personal information. You may also opt out of marketing communications at any time, by clicking on the “Unsubscribe” link in our marketing communications or contact us at IpswichPotterySupplies@gmail.com

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date of the last update will always be shown below.

Last Updated: 25 August 2025